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Xero Support

Whether you are looking for a bit of reassurance and would like an ad hoc Xero HealthCheck or are looking for a longer term support package so you have an expert on hand when you need one we can help.

Experienced professionals

All staff at Cirrusli are trained and fully certified professionals who excel in their field. They all attend regular update training to stay abreast of all changes with Xero accounting software together with accountancy requirements.

xero help Devon

Xero HealthCheck

Make sure everything is set up correctly to get the most out of Xero.

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xero help Devon

Xero Problem Solver

Get expert support to tackle problems or check something you are unsure about.

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xero help Devon

Xero Support Packages

For peace of mind, you have access to help and support as and when you need it.

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Xero bespoke set up

Cost: £150 + VAT

To register for a HealthCheck please complete the form below:

Contact us with any questions:

Telephone: 01237 320262

Email: natalie.willan@cirrusli.co.uk

 

 

 Xero HealthCheck 

Now that you have gone to the trouble of setting up and using Xero it may be time to ensure it’s all running smoothly. A Xero HealthCheck will:

  • Prevent costly errors on your VAT returns
  • Reduce the time spent by your accountant at the year-end and reduce your fees
  • Ensure the management information you are relying on is accurate for decision making
  • Highlight areas where you can save time on bookkeeping
  • Suggest ways to use other parts of the software to get the most from your subscription
  • Provide feedback

The old saying of we don’t know what we don’t know is very true when it comes to using software but by engaging an expert for a one-off check can give you lots of tips on using Xero to the full and saving money and time.

You will receive

  • full report with our findings and guidance on how to proceed
  • a 30-minute video or phone call with one of our trainers to go through the report in more detail
Xero bespoke set up

Cost:

£75 + VAT payable in advance of the session

To book your session, please complete the form below:

 

 

 Xero Problem Solver 

Do you have a Xero problem that won’t go away and you can’t find the answer?

Or do you just want to understand something better and get something checked?

Our problem solver service offers you a remote Zoom session of up to an hour with one of our trainers so we can screen share and can show you how to fix your problem there and then.

This offers you a quick fix with an expert so you get on with running your business.

Contact us with any questions:

Telephone: 01237 320262

Email: natalie.willan@cirrusli.co.uk

Xero extras

Cost:

Basic Package

£25 +VAT per month

Includes:

  • Email support
  • Phone support

Advanced Package

£50 +VAT per month

Includes:

  • Email support
  • Phone support
  • Quarterly HealthCheck Report

 

 

 

Xero Support Packages

These packages are aimed at businesses who feel they want the reassurance of a subscription-based support package on an ongoing basis after receiving training from us or another accredited trainer.

If you have not received training these packages may not be suitable for you but get in contact and we can discuss that with you.

We offer E-Mail support with a response within 24 hours (often much shorter than this)

For urgent enquiries, we offer a response by telephone with most issues solved within that first call.

After your year-end accounts have been done we will also help you with any amendments suggested by your accountant.

 

To sign up for a support package please complete the form below and one of our trainers will be in touch to set this up.

Contact us with any questions:

Telephone: 01237 320262

Email: natalie.willan@cirrusli.co.uk

We can also train you on partner apps.

Hubdoc

For details, visit our Business Solutions page.

At Cirrusli Ltd we have in-house specialists to help with every step of the way.

Contact us today for more information on how Xero can help you and your business grow.

 

Xero certifified adviser

Contact Us

Get in contact to book an appointment or ask any questions you may have.

01237 320262

Cirrusli Limited, Bideford, Devon.

M-F: 8am-5pm, S-S: Closed

7 + 15 =

Xero certified